RETURN, REFUND, CANCELLATION POLICY
1. Return Policy:
You may return the product if:
- You received the wrong product.
- The product is not as described on the website.
- The product is damaged.
Return Conditions:
- You must return the product within 3 days of receiving it.
- You can exchange the product within 7 days of receiving it.
- The product must be unused, in its original unbroken packaging, and with the original label attached.
Refund:
- We will refund the full amount of the product.
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2. Refund Procedure:
Refunds will be processed depending on your payment method:
- If you paid by Cash on Delivery: Refund will be issued to your wallet.
- If you paid by Credit/Debit Card: You can choose to receive your refund to your credit/debit card or to your wallet.
- If refunded to Credit/Debit Card: The refund will be processed within 15 days from the date, we receive the product back at our fulfilment centre.
- If refunded to your wallet: The refund will be processed immediately once the product is received back and inspected at our fulfilment centre.
You can contact us via email at:
info@farsi1907.com